DTDC Australia strives to provide the best courier services possible, making prices competitive and shipment delivery easier and on time. However, we need to bring to your attention certain restrictions on items that cannot be shipped through our network.
Sending prohibited or restricted items can create significant challenges for our team during the clearance process, leading to delays in shipment delivery, penalties for our company, and inconvenience for you, our valued customers.
Please Refrain From Sending The Following Items To Ensure A Smoother Delivery Of Your Packages :
- Aerosol cans or sprays
- All liquids, Alcohol (any type)
- Animals (live or dead), animal parts, including meat, ivory, and ivory products
- Unpacked items
- Articles of exceptional value (e.g., works of art, antiques, precious stones, gold, and silver)
- Antiques (breakable and/or fragile)
- Asbestos
- Automotive panels
- Bullion
- Currency, cheques, bank cards, credit cards, any form of money or tickets of any kind
- Dangerous goods (e.g., explosives, fireworks, Christmas crackers, radioactive materials, deactivated or replica weapons and munitions, swords, knives, weapons, flammables, and fire extinguishers)
- Dry ice
- Engines, motors, generators, gearboxes, or any part containing or used with oil/petrol
- Perishable food items
- Firearms, parts thereof, and ammunition
- Furniture that is not flat-packed
- Furs
- Guitars
- Glass, acrylic, mirrored items, Corian, crystal, ceramic, fiberglass, porcelain, plaster, marble, china, stone, slate, resin, granite, carbon, clay, concrete, or any items containing these materials
- Hazardous or combustible materials (as defined in IATA Regulations)
- Lithium batteries or products containing lithium batteries
- Human remains, including ashes and body fluids
- Jewellery of any kind, watches, precious metals, and stones
- Magnets or items containing ferromagnetic material
- Money, keys, negotiable items, payment cards, birth certificates, and driving licenses
- Narcotics (illegal substances)
- Passports
- Plants, seeds, and flowers
- Pornographic materials
- Prescribed drugs and medication
- Speakers and amplifiers
- Tobacco and tobacco products
- Televisions, plasma and TFT screens, monitors, computers, printers, tablets, mobile phones, and any electrical items including gaming consoles
- Vehicles and motorcycles
- White goods (fridges, ovens, stoves, cooktops, microwaves, dishwashers, washing machines, air conditioning units, etc.)
- Property whose carriage is prohibited by any law, regulation, or statute of any country’s federal, state, or local government to or through which the consignment may be carried.
We appreciate your cooperation in adhering to these guidelines. Following these restrictions, you help us ensure a smoother, more efficient service for everyone. If you have any questions or need further clarification, please do not hesitate to contact our customer service team.
Published On– May 31, 2024
