Why Are Dead Bodies, Live Animals, And Perishable Items Stranded At The Airport?

I’m reaching out to you today with some urgent and high-priority news. There is complete chaos unfolding at the three major airports in Australia.

The situation has escalated to where dead bodies, coffins, live animals, and perishable food items cannot be retrieved from the airports.

It’s been an absolute disaster.

Freight has been arriving at the airport, and our drivers are going to the terminals to pick up the cargo and being turned away because the cargo can’t be located.

This is due to Qantas’ freight division’s catastrophic IT system failure.

Qantas is one of three major companies in Australia that manage airfreight at airports. Because their system is down, about 25% of the country’s incoming air cargo is impacted.

Cargo operations were chaotic when Qantas tried to activate a new cloud-based management system on September 24. Unfortunately, it didn’t work out as intended, as mentioned in a letter sent to freight customers.

The situation is so bad that coffins and human remains are stuck.

Importers of perishable goods such as food and pharmaceuticals have been waiting up to 10 days.

Qantas spokesperson said, “We are working around the clock to ensure all outstanding items get where they need to go as quickly as possible.”

I want to provide you with an update. There are 300 cargo units stacked up at Melbourne Terminal 1, and they’ve been there for the past 10 days.

The more cargo accumulates, the less efficient the process becomes because the issue worsens.

Australian Horticultural Exporters and Importers Association chairman Joe Saina said the situation was “a monumental stuff-up by Qantas Freight”.

We’re actively addressing the situation and exploring the best possible solutions. We’re trying to recover our boxes, leaving no unexplored option.

We wanted to provide you with an update on the situation. If you have any questions or need further clarification, don’t hesitate to contact us.

Kind Regards,


Naseem Noor
Sales Manager, eCommerce & Logistics
naseem@dtdcaustralia.com.au
www.dtdc.com.au
Phone number: 1300 658 775

Publishing Date : 9 October, 2023