No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
The drop ship label of Australia Post will be emailed to you to drop off shipment at your nearest Post office which will arrive at our office address before it dispatches internationally.Alternatively, please show your electronic copy of this label on your phone to the counter staff to take care of the labelling.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
Please wait for the email with the shipping label attached to it along with other information on how to prepare your shipment before the driver arrives to pick up. The shipping label will be emailed to you on the following business day for any after-business hours booking.
Please follow the email instructions to get your shipment ready before the arrival of the driver to avoid additional futile charges. Please bring your shipment to the ground floor or to the concierge for a unit address shipment collection of a high-rise building before the arrival of the driver.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
Please wait for the shipping label with instructions in email on how to prepare your shipment before the driver arrives to pick up. The shipping label will be emailed to you on the following business day for any after-business hours booking.
Please follow the email instructions to get your shipment ready before the arrival of the driver to avoid additional futile charges. Please bring your shipment to the ground floor or to the concierge for a unit address shipment collection of a high-rise building before the arrival of the driver.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
Please wait for the shipping label with instructions in email on how to prepare your shipment before the driver arrives to pick up. The shipping label will be emailed to you on the following business day for any after-business hours booking.
Yes. The required documents for customs clearance will be emailed to the sender and receiver respectively to fill up and return to us before the shipment moves internationally.
Please follow the email instructions to get your shipment ready before the arrival of the driver to avoid additional futile charges. Please bring your shipment to the ground floor or to the concierge for a unit address shipment collection of a high-rise building before the arrival of the driver.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
Please wait for the email with a job ID to write on the shipment along with the instructions on how to prepare your shipment before handing it over to the driver. The shipping label will be emailed to you on the following business day for any after-business hours booking. No printer is required.
Yes. Driver will call you (the sender) 30mins before pickup or when he is 6 kms away from the pickup location to give you time to get your shipment ready. Please bring your shipment to the ground floor or to the concierge for a unit address pickup of a high-rise building. The driver will not wait or come upstairs to pick up shipment. There will be additional cost involved for a failed pick up, delay in handing over the shipment (5 mins or more) or return for another pickup.
The driver takes a photograph of the shipment at the time of pick up and at the time of drop off at our depot which ensures the safety and security of your package.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
You will be expecting an email from us along with the required documents for customs clearance for your shipment. We will only schedule the pickup and send the pickup label once the required documents are returned to us. This will be emailed to you on the following business day for any after-business hours booking.
Please follow the email instructions to get your shipment ready before the arrival of the driver to avoid additional futile charges. Please bring your shipment to the ground floor or to the concierge for a unit address shipment collection of a high-rise building before the arrival of the driver. For any changes such as changing pickup date or if you need adequate time to print shipping labels etc., please notify us by email to change the pickup schedule accordingly to avoid futile charges for you.
No, unless there is a discrepancy when weight and dimensions of the shipment are under-declared by customer. An additional invoice with the correct information of weight and dimension will be sent to the customer to pay complete shipping charges.
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