At DTDC Australia, we are committed to providing you with the best possible service, ensuring your shipments are delivered accurately and on time. While we strive for perfection, we have observed that some minor errors can lead to significant issues, such as shipment delays or even missing parcels.
The images that we will show here are the parcels that we received and shipment problems occuring due to these problems. To help us serve you better, we kindly ask that you pay attention to the following points when preparing your shipments:
- Clear and Legible Barcodes:
(here you can see that Bar Code is wrinkled and the bar code reader is unable to process it.)
- The barcode on your package label is essential for processing your shipment efficiently. Please ensure that the barcode is clear, and the label sheet is free of smudging or wrinkling.
- Additionally, avoid any unwanted characters or lines over the barcode, as these can interfere with our barcode readers and delay your shipment.
- 2. Do Not Cover Any Part of the Label:
(here, you can see the Reference No is covered with another label, also the bar code is smudged)
- Every section of the package label is crucial for processing and delivering your shipment to the correct recipient. Please ensure that no part of the label is covered by another label or paper.
- For example, the reference number must remain clearly visible at all times. Covering any part of the label can result in processing issues and delays.
- 3.Use High-Quality Thermal Paper:
(here the thermal paper label is wrinkled, destroying the bar code from being clearly readable)
- We recommend using good-quality thermal paper to print your labels and barcodes. This helps ensure that the label adheres properly to your package and prevents smudging or wrinkling, which can cause delays in processing your shipment.
By following these simple guidelines, you can help us avoid unnecessary delays and ensure that your parcels reach their destination on time.
Thank you for your continued trust in DTDC Australia. We are dedicated to improving our services and appreciate your cooperation in helping us deliver your shipments smoothly and efficiently.
Published On– Aug 12, 2024
