Due to massive volume of calls DTDC Australia is unable to respond to tracking inquiries over Phone. We will respond any tracking related inquiry only through emails. | We will respond any tracking related inquiry only through emails. Lodge your inquiry through "Useful Information" and then "Track Your Shipment" page only. We apologise for any inconvenience.

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Warranty Protection

Embrace the future of courier services with our commitment to speed, agility, and security. Your quest for a competent and dependable courier service in Australia ends here! With our door-to-door courier services across Australia, we also provide Warranty Protection to make the shipment procedure secure for you. Businesses can also leverage our timely and cost-effective air freight service Australia wide.

The security and safety of goods is one of the most significant concerns of businesses and owners. At DTDC Australia, we perceive your concerns in a consummate way, thus focusing on offering Warranty Protection for your domestic and international couriers. We want you to stop worrying about your packages when you are shipping with us because your peace of mind is our priority.

As the leading courier company Australia wide, we aim at offering this protection to our clients, including big and small businesses and individuals. We’ll ensure that your valuable packages are fully protected. Our courier services are designed to meet your precise requirements. Whether you need air freight, sea freight, or on-road service, we can provide the right coverage for your couriers and packages with our Warranty Protection.

Benefits of Warranty Protection

Our comprehensive, unrivalled and well regulated network allows us to deliver international and domestic courier Australia wide. However, loss of goods can affect any organization severely, which is why it is important for companies to avail freight and on-road cargo protection. Besides, the standard policies do not cover all types of risks associated with the delivery of your couriers and packages.

At DTDC Australia, we cover your cargo if it gets stolen, damaged or lost in the transit!

Our effectual and reliable customs clearance, compliance and brokerage service allow us to minimize the complexities associated with the customs procedures. We’ll help you move your couriers to domestic as well as international locations and also ensure the security of your goods in all kinds of environments and events.

If your goods and couriers are an integral part of your organization, then you must get the right type of Warranty Protection and freight coverage for the same. Our Warranty Protection for your courier shipment will provide you with the much-needed financial coverage in the event of loss, theft, or damage of your goods on the road.

The Warranty Protection can be purchased on your effects for a value of 3.5% per declared value up to a maximum of $20,000 declared value. Our online booking facility allows you to purchase up to $4,000 protection value, however if you require further coverage up to $20,000 then you will need to contact sales@dtdcaustralia.com.au for its purchase.

An excess will apply to any claim made in the below amounts: –

Shipments claim value up to $150 will attract an excess fee of $25
Shipments claim value from $150 to $3,000 will attract an excess fee of $50
Shipments claim value from $3,000 to $20,000 will attract an excess fee of $150

For additional queries around our on road and freight Warranty Protection, please contact us at sales@dtdcaustralia.com.au or click the following link http://www.dtdcaustralia.com.au/useful-information/forms/terms-condition/